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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Grand Hyatt Kuala Lumpur

A five-star stay on Jalan Pinang, an 8-minute stroll from Suria KLCC and the Petronas Towers.

  • 5-star comfort with an 8.9 guest rating from 3,133 reviews
  • Rooms scored 9.3 for quality and space
  • Outdoor pool, spa, and fitness centre on site
8.9 Great 3133 reviews Booking.com 8.9 · 3133 reviews

About

Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur sits on Jalan Pinang in the heart of the city, 8 minutes' walk from Suria KLCC Shopping Mall and close to the Petronas Twin Towers. The hotel offers a range of rooms and suites, many with tower views, plus a business centre and meeting facilities for corporate guests.

Leisure facilities include an outdoor swimming pool with sun loungers, a spa and wellness centre with sauna and steam room, and a fitness centre. Dining options span a restaurant, bar and lounge area, and room service is available around the clock.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Central location near the Petronas Towers — Guests consistently praise the proximity to KLCC, Suria Mall, and many restaurants – a short walk from the main sights.
  • High-scoring rooms — Rooms rate 9.3, with guests highlighting space, comfort, and tower views in the twins and grands.
  • Strong service and staff — Staff score 9.1, with multiple reviews noting top-class, attentive service.
  • Excellent breakfast and dining — The complimentary breakfast features dishes from different regions of Asia, with guests calling it delicious and varied.
  • Leisure facilities including pool and spa — An outdoor pool, sun loungers, spa, sauna, steam room, and fitness centre provide plenty of options after sightseeing.

Worth weighing

5 to weigh
  • Price point is high for some — At £248 per night, it’s a premium stay – value scores lower than rooms and service.
  • No pets allowed — If you travel with a pet, this hotel won't accommodate them.
  • Check-in window is specific — Check-in is from 15:00 to 23:59, so late-night arrivals may need to plan ahead.
  • General experience rating lower than facility scores — While most categories score above 9, the General rating is 8.6 – slightly below the high marks for rooms and staff.
  • Some rooms noted as basic — A twin room with a tower view was described as having only basic facilities – fine, but not luxurious.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Grand Suite Tower View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room Garden View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Grand Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room Tower View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Twin Room Tower View

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room Tower View Club Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Twin Room Tower View Club Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Twin Room Club Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

King Room Club Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Grand Executive Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Diplomat Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Valet parking

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Happy hour
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Cots
  • Babysitting/Child services
  • Children's menu

Room Amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Bathtub
  • Free toiletries
  • Bathroom telephone
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Curtains

Leisure & Wellness

  • Outdoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage
  • Pool with view
  • Children's pool
  • Fitness centre
  • Golf course
  • Sports trainer

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 3133 reviews

Guest-rated 8.9/10 from 3,133 reviews

Booking.com · 8.9 · 3133 reviews
8.9Verified guest

“Absolutely everything – couldn't fault a thing.”

8.9Verified guest

“Go for the grand king room with a view. The complimentary breakfast covers different regions of Asia, and there's a coffee house on the upper level.”

8.9Verified guest

“A twin room with a view of the twin towers has all the basic facilities you need.”

8.9Verified guest

“Location is very close to many great attractions in Kuala Lumpur, including the Petronas Twin Towers, plus various malls and restaurants. For photos, visit Tujo, which is within a 5-minute walk of the hotel.”

8.9Verified guest

“Very impressed with the twin room and top-class staff who really understand customer service.”

8.9Verified guest

“Breakfast had a wide variety of delicious options. The staff were great, the location was perfect just a short walk from major attractions, and the pool facilities were a nice bonus after checkout.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

KLCC & Petronas Towers: The Petronas Twin Towers are a short walk away, with Suria KLCC shopping mall just 8 minutes' stroll from the hotel.

Dining & Attractions: Guests mention many malls and restaurants within walking distance, making it easy to explore the city on foot.

Getting Around: The hotel's Jalan Pinang address places you in the central business district, close to public transport options.

12 Jalan Pinang, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
395 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed at Grand Hyatt Kuala Lumpur?

No, pets are not allowed at this property.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool with sun loungers, plus a children's pool.

What dining options are available?

The hotel has a restaurant, a bar/lounge area, and room service. Guests also mention a complimentary breakfast with dishes from different regions of Asia.

Is there a spa on site?

Yes, the hotel has a spa and wellness centre with a sauna, steam room, and massage services.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

8.2

Melia Kuala Lumpur

Guest-rated 8.2/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

7.5

Royal Suite

Guest-rated 7.5/10 — among the top stays in Kuala Lumpur.

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The bottom line

A well-located five-star hotel with high marks for rooms and service, ideal for those wanting to be near KLCC and the Petronas Towers. The price is premium, but the consistency of guest satisfaction makes it a reliable choice for business or leisure.

8.9Based on 3,133 guest reviews and an overall rating of 8.9

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